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Cancellation Policy

  • All major credit cards are accepted.
  • Check-in/ out time is 12.00 Noon.
  • Early check-in or late check-out is subject to availability and may be chargeble by the management
  • Kindly inform earlier to the hotel for early check-in or late check out.
  • It is mandatory for guest to inform to the hotel about their late check-in schedule (In case of full advance is not paid to the hotel)
  • It is mandatory for Indian guests to present valid photo identification at the time of check-in and Foreign guest are requested to show their passport and valid visa.
  • A Driving License, Voter ID Card or Passport will be considered as a valid photo ID.
  • The inclusion of “extra bed/ person” with a booking is facilitated with a folding cot or a mattress as an extra bed.
  • EP : Room Only ; CP : Room + Breakfast ; MAP : Room + Breakfast + 01 Meal ; AP : Room + Breakfast + Lunch + Dinner
  • Postponement of date will be treated as cancellation and will be subject to availability.
  • Govt Tax will be applicable 8.40% if any tarriff plan/ Rack rate is above Rs. 1000/- (Applicable for Hotel Moonlight or Hotel Jaisal Palace, Jaisalmer)
  • Tax will be not applicable for Moonlight Resort & Special 02 nights or 03 nights Packages
  • Rates & Taxes are subject to change without prior notice.
  • The hotel reserves the right of admission. Accommodation can be denied to guests if suitable proof of identification is not presented at check-in
  • Our Company will not be responsible for any losses or damage to person (Life body) etc. due to an accident, theft or other mishap/ unforeseen reasons.
  • We will try our level best for any kind of help/ suggestion during your stay.
  • Accepted all type of Credit/ Debit Cards, Visa & Master Cards
  • For Safety purpose of guest & their vehicles we have facilities of CCTV Cameras specially in Parking area at Hotel Moonlight.
  • Booking without advance payment will be not known as final confirmation may can cancelled any time.
  • All Disputes will be settled under JAISALMER JURISDICTION only.

EXTREME HIGH SEASON(THE PEAK TIME)

  • DIWALI VACATION 11 Nov,2015 to 20th of Nov.2015
  • CHRISTMAS NEW YEAR PERIOD 20 December 2015 – 05 January 2016
  • JAISALMER DESERT FESTIVAL 20, 21 & 22 Feb. 2016 (for 03 days)

Check In/ Out Timings

Hotel Moonlight Hotel Jaisal Palace Moonlight Oasis Camp at Sam Sand Dunes
12.00 Noon 12.00 Noon From 3.00 PM to Next Day Breakfast

Cancellation Policy

Minimum After Days Maximum Up to Days Cancellation Amount
0 7 Full cost of stay
7 15 50% Cost of Stay
15 30 25% Cost of Stay
30 & more 15% Cost of Stay

Booking Payment Bank Detail

Account Name Hotel Moonlight Hotel Jaisal Palace Moonlight Resort
Account Number 28057610000074 28057610000040 682105114318
Account Type Current
Bank Name HDFC Bank Ltd. ICICI BANK Ltd
Bank Address Shiv Road, Jaisalmer (Raj.) India Kela Para
NEFT IFSC CODE HDFC0002805 ICIC0006821

Should you require any further assistance or clarifications, please do not hesitate to call me at our numbers
+9829939999/ 09799344344 / 9414149594 or 02992 – 250267/ 254359
or e-mail us at
moonlighthotelresort@yahoo.co.in
We will be glad to assist you.

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