Term & Condition

Title Description Status Action
Cancellation Policy
  • All major credit cards are accepted.
  • Check-in/ out time is 12.00 Noon.
  • Early check-in or late check-out is subject to availability and may be chargeble by the management
  • Kindly inform earlier to the hotel for early check-in or late check out.
  • It is mandatory for guest to inform to the hotel about their late check-in schedule (In case of full advance is not paid to the hotel)
  • It is mandatory for Indian guests to present valid photo identification at the time of check-in and Foreign guest are requested to show their passport and valid visa.
  • A Driving License, Voter ID Card or Passport will be considered as a valid photo ID.
  • The inclusion of "extra bed/ person" with a booking is facilitated with a folding cot or a mattress as an extra bed.
  • EP : Room Only ; CP : Room + Breakfast ; MAP : Room + Breakfast + 01 Meal ; AP : Room + Breakfast + Lunch + Dinner
  • Postponement of date will be treated as cancellation and will be subject to availability.
  • Govt Tax will be applicable 8.40% if any tarriff plan/ Rack rate is above Rs. 1000/- (Applicable for Hotel Moonlight or Hotel Jaisal Palace, Jaisalmer)
  • Tax will be not applicable for Moonlight Resort & Special 02 nights or 03 nights Packages
  • Rates & Taxes are subject to change without prior notice.
  • The hotel reserves the right of admission. Accommodation can be denied to guests if suitable proof of identification is not presented at check-in
  • Our Company will not be responsible for any losses or damage to person (Life body) etc. due to an accident, theft or other mishap/ unforeseen reasons.
  • We will try our level best for any kind of help/ suggestion during your stay.
  • Accepted all type of Credit/ Debit Cards, Visa & Master Cards
  • For Safety purpose of guest & their vehicles we have facilities of CCTV Cameras specially in Parking area at Hotel Moonlight.
  • Booking without advance payment will be not known as final confirmation may can cancelled any time.
  • All Disputes will be settled under JAISALMER JURISDICTION only.